CACHET NEWSLETTER Q1 | ARPIL 2019
In 2016 we embarked on an exciting new path to give back to our industry, partnering with the University of Sydney School of Architecture in a world-first research study on high performance workspace.
University of Sydney’s Dr Christhina Candido, along with Southern Cross University, investigated over 100 completed workspaces from 20 organisations to find out what factors played the biggest role in delivering a successful workspace – not from a bricks and mortar perspective, but from a productivity and human perspective.
Last week, my fellow Director, Greg Parsonson, and a panel of our partners including our own Head of People and Culture Jessica Muldoon, discussed the findings at the CoreNet Global Asia Pacific Summit in Hong Kong, one of the biggest gatherings of building owners, end users, and service providers in APAC’s corporate real estate sector.
Our panel discussion received fantastic feedback and we’re extremely proud to have made a meaningful contribution to our industry. We’re also excited to use the findings of the research to develop leading-edge solutions and services to deliver even better outcomes for our clients.
You can find out more about the CoreNet presentation in our Cachet Collective staff profile, and by watching the panel discussion on High Performance Workspaces from our Conversations hosted by Cachet event late last year – both below.
You can also read about a recent project we completed for Sony Pictures Releasing that showcases what’s possible when you design a space with the user experience top of mind.
Thanks to everyone who participated in our research, and to our many clients who continue to motivate us to deliver even better workspaces.
If there’s anything you’d like to hear about in Cachet Collective, please email us at firstname.lastname@example.org
Rowan Hamman – Managing Director
sony pictures releasing
When Sony Pictures Releasing commissioned Cachet to renovate their 15-year old theatrette in Market Street Sydney, they wanted a design that was timeless and sophisticated yet was able to showcase the creativity that the big screen industry has to offer.
Starting with a 36-person theatrette, bar, and lounge, Sony wanted to lift the user experience by creating a space that was more contemporary, more comfortable and with added functionality for day or night events.
Cachet designed a space that could seamlessly transition from theatre to bar, making the venue more suitable for various types of entertainment.
To create a modern but timeless look, we used warm walnut timbers, textured stone and soft floral pattern upholstery – with hints of brass adding a touch of luxury and style. On the floors, we used a mixture of soft grey textured hues to contrast with a refined, rich palette of deep navy and green tones.
Cachet worked on every aspect of this project, from design through to project and construction management, and we were proud to deliver a fantastic end result.
“It was a pleasure dealing with the team at Cachet. It was a seamless process from design to completion and the end result is outstanding. We have received nothing but overwhelmingly positive feedback from our own staff and industry clients alike.”
Michele Crosland – Sony Pictures Releasing
Greg Parsonson is a Director of Cachet and the person responsible for running our New Zealand studios. We spoke to Greg just after he returned from Hong Kong where he presented at the CoreNet Global Conference.
What did you present at the CoreNet Global Conference?
We presented the findings of our two-year research study with the University of Sydney into the key drivers of workplace performance. After talking to 20 organisations from 100 completed workplaces, we found there were three main factors that contributed to all of the highest scoring workspace solutions. The biggest factor was an effective change management process that engaged staff throughout the process and was championed by leadership. The second factor was having a variety of workplace outcomes, providing different types of work settings to allow people to choose how they want to work. And the third factor was culture, and having a clear vision that resonated with the organisation’s culture and values. We’re continually refining our workplace strategy process at Cachet, so this research has given us some fantastic insights into how to improve our offer to clients.
What do you enjoy most about leading a team?
I enjoy contributing to my team members’ growth and development. I’ve been fortunate enough to have some great mentors in my career who have invested in me and fast-tracked my development, so I love contributing in the same way for the people I work with.
What’s the secret to building strong client relationships?
At Cachet we pride ourselves in delivering personalised outcomes and bespoke solutions to clients, but you can only do that by investing in the relationship. That simply starts by doing a lot of listening. We’re there to solve a problem so we need to understand the challenges the client faces, visit their sites, and be genuine about the value we’re putting in. It’s about being a trusted advisor and providing insights to make their project easier.
What’s one recent project you’ve particularly enjoyed, and why?
Last year we were lucky enough to be selected by Spark in New Zealand for the design and delivery of their existing work space to support their organisational shift to agile working. This was a great challenge, but very exciting for us. Spark is the biggest digital platform, media, and telecommunication provider in New Zealand and we were engaged across all of our core services: workplace strategy, interior design, and project delivery. The project came with huge time pressure and we were proud that Spark trusted us with this work on the back of our long relationship supporting their workspace. You can’t make meaningful change under time pressure without being a trusted advisor, and the client was extremely happy with what we delivered.
What’s one industry trend that particularly excites you?
The growing recognition of the importance of the staff experience is extremely exciting for us. Generational change means employers know they need to deliver a better experience to their staff if they want to keep them, and the working environment is a real activator of company culture. This trend opens up more opportunities for us to provide creative outcomes and personalised spaces for clients.
If you weren’t in this industry what would you be doing?
I’ve always been in the building and construction world as many of my family work in the sector, so it’s hard to imagine not working in this industry. In saying that, what I love most is meeting new people and seeing them experience things for the first time, so I’d probably be doing something in leisure or recreation – maybe running a charter vessel or a boutique hotel at one of our awesome NZ tourist locations. I might have just given away my retirement plans!